FREQUENTLY ASKED QUESTIONS
all the Questions YOU MAY HAVE.
At The Lock at Flatirons in Broomfield, CO, our diverse floor plans—ranging from cozy one-bedroom to spacious three-bedroom apartments—accommodate every lifestyle. Curious about our community? Browse our FAQs page for insightful answers and insights tailored to enhance your living experience. Your ideal home awaits!
Availability & Floorplans
Can I be added to a waitlist if no units are available?
Yes, you can be added to our waitlist if no units are currently available.
Are there short-term or flexible lease options available?
No, we do not offer short-term or flexible lease options at this time
Do prices change based on lease term or floor plan?
Yes, prices vary based on lease term and floor plan. Please contact our leasing team for more details.
Application & Leasing
What is the application process and timeline?
The application process is done online. Once your application has been submitted, it will be processed within 24 hours. A member of our staff will reach out to you ASAP with further directions.What documents are required to apply?
After completing the application in full online, we will then ask for proof of income, which is your three most recent paystubs, bank statements, current asset statement, offer letter, etc.Can I lease an apartment without an in-person visit?
Yes, you can lease an apartment without an in-person visit.
Fees & Payments
What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?
During application: $75 application fee per applicant. After approval: deposit (the price changes depending on conditions; standard is $500). During move-in: $125 admin fee and prorated scheduled billing items.Are there additional monthly fees (pet rent, parking, amenities)?
Yes. Pet rent, parking, internet, valet trash, package management.What payment methods are accepted?
Online payment methods using card or bank account info, personal checks, cashier's checks, money orders.Are late fees charged for late rent, and when?
Yes, on the 9th of every month.
Resident Policies
What is the guest policy?
2 guests per leaseholder in the amenity spaces.What is your smoking policy?
Our building is non-smoking.
Amenities & Community Features
What are the hours of operation for amenities (pool, gym, clubhouse)?
8am-10pm for pool, clubhouse, and sky lounge. The gym is 24/7.Are there community events or resident programs?
Yes, we try to have events monthly.
Parking & Transportation
Are parking permits required?
Yes, parking permits are required.
Utilities & Services
How do I set up electricity, water, and internet?
Electricity is set up on your own through Xcel. All other utilities are automatically billed through Conservice and will show up on your monthly ledger.What internet or cable providers service the community?
Xfinity. We are under bulk Wi-Fi, which is $36 a month.Is renters insurance required?
Yes, renters insurance is required.
Is trash, recycling, and pest control provided? If yes, what are the fee costs?
Valet trash comes every night ($25.35/mo), and recycling bins are available in our garage. Pest control services the building monthly for standard service but will come on an as-needed basis.
Maintenance & Community Support
Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?
Yes, emergency maintenance is available 24/7. To submit an emergency request, please call 303-879-5625.
Move-In & Move-Out
How do I schedule my move-in date and time?
Your move-in orientation will take place on the day of your move-in with your selected time.What is the move-out notice period?
We require a 60-day notice.
Accessibility
Are accessible (ADA) apartments available?
Yes, ADA-accessible apartments are available in our one-bedroom, one-bathroom and two-bedroom, two-bathroom floor plans.
